Information We Collect
We collect personal information that you provide directly to us through our contact forms, newsletter subscriptions, and other means. This information may include:
- Name and surname
- E-mail address
- Telephone number
- Postal address
- Payment information (in case of transactions)
Purpose of Processing
The information we collect is used for the following purposes:
- Providing and managing our services
- Process transactions and send related confirmations
- Improving our website and services
- Communicate with you, including sending you information about our services and upgrades
- Respond to your queries and provide assistance
- Complying with legal obligations
Legal Basis for Processing
The processing of your data is based on the following legal bases:
- Your consent, where we have asked for it
- The need for the performance of a contract to which you are a party
- Compliance with our legal obligations
- Our legitimate interest in maintaining the security of our services and improving our offerings
Information Sharing
Consulting CyC Energía does not sell, rent or lease users' personal data to third parties without your prior consent. However, we may share information with third parties who provide services to us, such as web hosting providers, marketing services and payment providers, always under strict confidentiality terms.
Data Security
We implement appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration and destruction. Despite our efforts, no security measures are completely foolproof, so we cannot guarantee the absolute security of your data.
User Rights
You have the right to:
- Accessing your personal data
- Rectify your data if it is inaccurate or incomplete
- Request the deletion of your data
- Limit the processing of your data
- Object to the processing of your data
- Request the portability of your data
To exercise these rights, you can contact us at [Contact email].
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with any legal, accounting or reporting obligations.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page and, if significant, we will notify you through the usual means of contact.
